Help Center

Welcome to our Help Center! We’re here to assist you with any questions or issues you may have. Browse the topics below to find answers quickly, or reach out to our support team for personalized help.

1. Ordering & Payments

To place an order, simply add items to your cart and proceed to checkout. We accept major credit cards, debit cards, PayPal, UPI, and various digital wallets. All payments are processed securely.

2. Shipping & Delivery

Orders are typically processed within 1–2 business days. Standard delivery takes 5–7 business days depending on your location. You’ll receive a tracking link once your order ships.

3. Returns & Refunds

If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. Items must be unused and in their original packaging.

4. Account & Login Issues

Having trouble signing in? Try resetting your password using the “Forgot Password” option on the login page. If the issue persists, contact our support team for assistance.

5. Product Information

We strive to provide accurate product descriptions and images. If you have questions about sizing, materials, or specifications, please contact us before placing an order.

6. Promotions & Discount Codes

Only one promotional code can be used per order. Make sure to enter your discount code during checkout. Expired or invalid codes cannot be redeemed.

7. Contacting Support

Our customer support team is available Monday–Friday, 9:00 AM to 6:00 PM (IST). You can reach us via email at support@example.com or through our Contact Us page.

8. Frequently Asked Questions

Before contacting us, please check our FAQ page for quick answers to common questions about orders, shipping, and returns.

9. Technical Support

If you experience any website errors or technical issues during checkout, try clearing your browser cache or switching to another device. Still not working? Contact us immediately so we can help resolve it.

10. Feedback & Suggestions

We value your feedback! Please share your suggestions or comments — they help us improve our products and services for you.